Welcome to Fortis by Sentinel Online, owned and produced by Sentinel Technologies, Inc. Our websites are available to all visitors, although some content and features are restricted to Sentinel employees or customers. Your privacy is important to us. We provide this notice to explain our online information practices.
Throughout Fortis by Sentinel Online, there are forms for visitors to request information, products, and services. These forms may ask for contact information (such as your phone number or e-mail address), unique identifiers (usually your employee or customer number, if one is available), financial information (such as your credit card number), or demographic information (for example, your location, etc.). Contact information from these forms is used to provide the products, promotional materials, or services that you request. Forms on our site that request financial information do so in order to bill you for products or services ordered. Unique identifiers (specifically, your employee or customer number) are collected from website visitors to verify the user's identity for access to restricted content or services on the site.
- What information of yours does Fortis by Sentinel Online collect?
- What are "cookies" and how does Fortis by Sentinel use them?
- What organization collects the information and who has access to it?
- How does Fortis by Sentinel use the information it collects?
- How can you modify your Fortis by Sentinel customer or employee information?
- What is the opt-out policy for Fortis by Sentinel Online?
- What types of security procedures are in place to protect against the loss, misuse or alteration of your information?
Questions regarding this statement should be directed Infosenter@sentinel.com or to:
VP of Human Resources
Sentinel Technologies, Inc.
2550 Warrenville Rd.
Downers Grove, IL 60515
FORTIS BY SENTINEL ONLINE WILL UPDATE THIS POLICY FROM TIME TO TIME, SO PLEASE CHECK BACK PERIODICALLY. IF AT ANY POINT WE DECIDE TO USE PERSONALLY IDENTIFIABLE INFORMATION IN A MANNER DIFFERENT FROM THAT STATED AT THE TIME IT WAS COLLECTED, WE WILL PROMINENTLY POST SUCH CHANGES PRIOR TO IMPLEMENTING THEM.
Frequently Asked Questions
What information of yours does Fortis by Sentinel Online collect?
Our goal is to provide information, services, and product offerings that are most relevant to you in the most convenient way. Information collected online is usually defined as being either anonymous or personally identifiable.
Anonymous information refers to data that cannot be tied back to a specific individual. Fortis by Sentinel does not collect, use, store, or distribute anonymous information.
Personally identifiable information (PII) refers to data that tells us specifically who you are (e.g., your name and company address). You are only required to provide such information if you want to request information or services provided through our website(s). Sentinel collects PII in the following ways from different parts of its website(s):
- Fortis by Sentinel “Learn More” or "Request A Quote": You are sharing PII, including your name, company name and company contact information, with us when you request information regarding our services and/or when you register for a Sentinel Digital Experience Platform (SDEP). A SDEP describes any online system related to customer services, solutions, or support provided through Sentinel and/or Fortis by Sentinel.
- Online Purchases: We also ask for personal information when you make a purchase through the Online Store.
What are "cookies" and how does Fortis by Sentinel use them?
To help serve you better, Fortis by Sentinel generally uses only current session cookies when you login to one of our SDEP systems. These session cookies are deleted when you end your session. These cookies are not stored or distributed to third parties.
What organization collects the information and who has access to it?
Data collected through Sentinel's website(s), including FortisBySentinel.com, is generally collected and maintained solely by Sentinel Technologies. More specifically:
Personally identifiable information (PII). When you provide PII on Fortis by Sentinel Online to register for a service, buy a product, or take request information, that information is collected and maintained solely by Sentinel Technologies. Only the PII you provide to the Sentinel “Store” when ordering Logo wear is collected and maintained by an outside vendor, unless specifically stated otherwise at the point of collection. The outside vendor only stores your contact and a portion of your credit card information to fill your purchase request. If you do not want to share your information with that company, you can choose not to use that service.
How does Fortis by Sentinel use the information it collects?
Sentinel collects information to provide you with the services you request. Sentinel may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate governmental authorities. In matters involving a danger to personal or public safety, Sentinel may voluntarily provide information to appropriate governmental authorities.
How can Fortis by Sentinel customers or employees modify their personal information?
Fortis by Sentinel customers have the following options for changing and modifying information previously provided:
Postal mail: ATTN: InfoSENter, Sentinel Technologies, 2550 Warrenville Road, Downers Grove, IL 60515
Sentinel employees have the following options for changing and modifying information previously provided:
Through the payroll self-service portal located at https://service.sentinel.com, or by contacting Sentinel’s HR department.
What is the opt-out policy for Sentinel Online?
If you no longer wish to receive specific communications or services, you have the following options:
You can send an e-mail to: Infosenter@sentinel.com
You can send mail to the following postal address: ATTN: InfoSENter, Sentinel Technologies, 2550 Warrenville Road, Downers Grove, IL 60515
You can call the following telephone numbers: 800-769-4343
What kinds of security procedures are in place to protect against the loss, misuse, or alteration of your information?
Fortis by Sentinel Online has security measures, such as firewalls, in place to attempt to protect against the loss, misuse, and alteration of your user data under our control. While we cannot guarantee that loss, misuse, or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number collected for a commerce transaction, is encrypted prior to transmission.
You are ultimately responsible for the security of your customer or employee ID and password. You may not share your customer or employee ID and password with colleagues or friends so they can access content or features on Fortis by Sentinel Online that are restricted to registered Sentinel customers or employees. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or coffee shop.
EU Data Protection Rights
Where the processing of your PII is subject to EU data protection laws, you have the following data subject rights. Please note that these rights are not absolute and in certain cases are subject to conditions as specified in applicable law:
- Access: you have the right to request information about how we process your PII and to obtain a copy of that PII
- Rectification: you have the right to request the rectification of inaccurate PII about you and for any incomplete PII about you to be completed
- Objection: you have the right to object to the processing of your PII, which is based on our legitimate interests (as described above)
- Erasure: you have the right to request the erasure of your PII (subject to certain conditions)
- Automated decision-making: you have the right not to have a decision made about you that is based solely on automated processing if that decision produces legal or similarly significant effects concerning you
- Restriction: you have the right to ask us to restrict our processing of your PII, so that we no longer process that information until the restriction is lifted
- Portability: you have the right to receive your PII, which you have provided to us, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances
In addition to the above, you have the right to file a complaint with a supervisory authority if you consider that our processing of your PII infringes applicable data protection law.
If you have any questions about the type of PII we hold about you or if you wish to request deletion or correction of PII we hold about you, or exercise any other data subject right, please send a written request to Infosenter@sentinel.com. While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests or to impose restrictions or requirements upon such requests if required or permitted by applicable law.
Legal Basis for Processing
Our legal basis under EU data protection law for collecting and using your PII as described in this Privacy Statement will depend on the PII concerned and the specific context in which we collect it. In general, we collect and process your PII on one or more of the following bases:
Your consent, where we have obtained your consent to process your personal data for certain activities. You are free to withdraw your consent at any time by contacting Infosenter@sentinel.com. If you withdraw your consent, it will not affect the lawfulness of any processing based on your consent before you withdrew it. Where applicable, we may ask for your consent to processing at the point where you provide your PII.
To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote).
For compliance with Sentinel’s legal obligations where other laws require the processing of your PII (for example, health and safety, taxation and anti-money laundering laws) or where we need your PII to protect your vital interests or those of another person.
To serve Sentinel’s (and its business partners’) legitimate interests which include the provision of this website and/or relevant products and services, and/or the carrying out of marketing and profiling activities, provided always that our legitimate interests are not outweighed by any prejudice or harm your rights and freedoms.
If you have any questions or need more information concerning the legal basis on which we collect your PII, please contact us at Infosenter@sentinel.com
If you are located in the EU and would like to contact us about our privacy practices, or exercise any of your data subject rights, please send a written request to Infosenter@sentinel.com
California Privacy Rights
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
For business purposes in the last twelve months, Fortis by Sentinel may have collected, used, and shared personal information about you as described in this privacy notice. Each category of data that may be used by Fortis by Sentinel or shared with third parties is categorically outlined in this privacy notice.
California consumers have a right to: (1) request access, correction, and deletion of their personal information, (2) opt out of the sale of their personal information; and (3) not be discriminated against for exercising one of their California privacy rights.
All individuals have the right to request access to and deletion of the information Fortis by Sentinel holds about them, and/or opt in or out of the sale of their personal information, through the below means:
Postal mail: ATTN: InfoSENter, Sentinel Technologies, 2550 Warrenville Road, Downers Grove, IL 60515
Fortis by Sentinel does not sell the personal information of California consumers.
Fortis by Sentinel does not discriminate against individuals for exercising their privacy rights.
California Shine the Light
Fortis by Sentinel maintains a comprehensive policy notice, and provides you with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes (if any).